Terms and Conditions

1 Website Ownership Information

1.1 Institution Name: Wheaton Online School (Cadmusteq Pvt Ltd)
1.2 Address: WB, India
1.3 Company Number: U72200WB2022PTC251181
1.4 Telephone: +91 74070 77007
1.5 Email: contact@wheaton.online
1.6 Website: https://wheatononlineschool.com

2 Background and Agreement

These Terms and Conditions govern student enrolment at Wheaton Online School. By completing the enrolment form and ticking the acceptance box, the Parent or Guardian confirms acceptance of these terms and conditions.

3 Definitions

3.1 Agreement: The legally binding contract between Wheaton Online School and the Customer regarding the enrolment, governed by these Terms and Conditions.

3.2 Business Day: Refers to any day that is not a Saturday, Sunday, or a public holiday in India.

3.3 Charges: The fees payable by the Customer for the Services.

3.4 Customer: The Parent or Guardian who is at least 18 years of age, responsible for completing the enrolment form and agreeing to these Terms and Conditions.

3.5 Deposit: Refundable 10% of total fee upon policy compliance.

3.6 Educational Services: Online education provided by Wheaton Online School.
3.7 Enrolment: The process of registering a student (Pupil) for one or more courses offered under the Educational Services provided by Wheaton Online School.

3.8 Enrolment Form: Registration form submitted by the Customer.
3.9 Pupil: Student registered for courses.
3.10 Registration Charge: Non-refundable administrative fee.

3.11 Wheaton Online School: Refers to Wheaton Online School

 

4 Legal Obligations and Objectives

This section is prepared in accordance with the Information Technology Act, 2000, the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and other applicable laws governing digital services and data protection in India. Its purpose is to provide users with clear and accurate information about Wheaton Online School and to outline the terms and conditions that govern the use of our website. It further sets out the guidelines, requirements, and conditions applicable to the enrolment process for courses offered by Wheaton Online School, ensuring transparency, accountability, and compliance with statutory obligations.

5 Fees and Payment Terms

5.1 Payment Options: As per the structure set by the school management committee which will be displayed on the website for public view.
5.2 Fees must be paid as per the agreed terms, either in full or through instalments, as chosen by the customer on the enrolment form. 

5.3 Payment Methods: All payments must be completed through bank transfer or debit/credit card, with a 3% processing fee potentially applicable for card transactions.

5.4 Overdue Payments: Interest at 4% above the Bank’s base rate applies to late payments.

5.5 All payments must be made either via bank transfer or through debit/credit card, with a potential processing fee of 3% applicable for card transactions.

5.6 All charges are inclusive of GST at the applicable prevailing rate.

5.7 The enrolment form can only be submitted after the successful payment of the Registration Fee.

6 Information Privacy

6.1 Wheaton Online School processes personal information in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, along with other applicable data-protection standards in India.

6.2 Wheaton Online School will implement appropriate technical and organisational measures to ensure a level of security suitable to the nature of the information being processed, protecting personal data from unauthorised access, accidental loss, misuse, alteration, or destruction.

6.3 The personal information collected from the Customer and the Student will be used solely for the purpose of providing Educational Services, processing enrolments, academic administration, and managing the relationship between the Customer, the Student, and Wheaton Online School.

6.4 Wheaton Online School may share personal information with third parties only when necessary for fulfilling the objectives outlined in these Terms and Conditions, or when required by applicable laws or lawful authorities. All such third parties will be obligated to maintain strict confidentiality and use the information only for the specified purposes.

6.5 Personal information will be retained only for as long as necessary to fulfil the purposes for which it was collected, including for meeting legal, regulatory, accounting, or reporting requirements.

6.6 For full details on how personal information is collected, processed, used, and protected, please refer to the Wheaton Online School Privacy Policy available on our website.

6.7 The Customer has the right to request access to their personal information, seek correction or deletion, request restrictions on processing, or raise objections to the processing of such data. Any such requests must be submitted in writing to our Data Protection Team at dpu@wheaton.online

7 Cancellation of Classes

7.1 Classes missed by the student will also be recorded and accessible for later viewing.

7.2 In the event that Wheaton Online School cancels a lesson, a substitute lesson will be scheduled, or the session will be made available as a recorded video in the Lesson Library on the Wheaton Online School LMS.

7.3 Refunds will not be provided for any cancelled lesson

8 Cancellation and Withdrawal

8.1 Cancellation by Wheaton Online School: Wheaton Online School retains the right to immediately terminate this Agreement by issuing written notice to the Customer in cases of non-payment, significant violations of the Agreement, or any other specified reasons.

8.2 Cancellation by Customer: The designated Parent or Guardian is authorized to terminate this Agreement. The Customer may do so by providing Wheaton Online School with a written notice at least three (3) months before the desired termination date, either via email to Wheaton Online School’ official email address.

8.3 Refund Policy: Any deposit paid will be refunded once all outstanding payments have been settled and the termination process has been fully completed. Fees already paid will not be refunded in the event of termination by the Customer.

9 Provision of Services

9.1 Wheaton Online School will deliver the Services with due care and expertise, ensuring compliance with all relevant laws and regulations. Wheaton Online School does not guarantee specific academic outcomes.

9.2 Wheaton Online School will provide the Services throughout the academic term, covering periods when classes are in session, but excluding school holidays and breaks.

10 Obligations and Legal Accountability

10.1 Wheaton Online School is not responsible for any student’s academic failure, inability to gain admission to another institution, injuries, death, or any other damages resulting from or related to this Agreement or the use of the Services.

10.2 Wheaton Online School shall not be held responsible or liable for any failure or delay in fulfilling its obligations under this Agreement if such failure or delay results from circumstances beyond its reasonable control. These include, but are not limited to, natural disasters, war, riots, civil disturbances, malicious damage, compliance with legal or governmental directives, accidents, equipment or machinery breakdowns, fires, floods, storms, or failures by suppliers or subcontractors.

10.3 To the maximum extent allowed by law, Wheaton Online School shall not be responsible for any direct, indirect, incidental, special, or consequential damages resulting from or related to this Agreement or the use of the Services by the Parent or Student, even if such damages were foreseeable.

10.4 The Services are intended solely for personal and domestic use. The Parent/Guardian agrees not to utilize them for any commercial or business-related activities.

10.5 Despite the limitations stated above, this Agreement does not exclude or restrict Wheaton Online School’ liability for Fraud or intentional misrepresentation; and any other liability that cannot be lawfully excluded or limited under applicable regulations.

10.6 The Customer agrees to indemnify and protect Wheaton Online School from any liabilities, costs, expenses, damages, or losses that Wheaton Online School may suffer or incur as a result of the Customer’s or the Pupil’s use of the Services or any breach of this Agreement.

11 Agreement Duration and Course Schedule

11.1 This Agreement becomes effective when the Customer accepts these Terms and Conditions by selecting the checkbox in the enrolment form and shall remain valid for the specified period unless terminated earlier under the provisions outlined herein.

11.2 Upon submission of the enrolment form, Wheaton Online School will deliver the educational services as scheduled.

11.3 The Customer is solely responsible for arranging and covering the costs of the Pupil’s examination registration.

11.4 Wheaton Online School does not provide guarantees regarding specific exam outcomes or acceptance into other educational institutions.

12 Customer Representations and Obligations

The Customer affirms that:

12.1 They are at least 18 years old.

12.2 They have the legal authority to enter into this Agreement on behalf of themselves and the Pupil.

12.3 They will comply with all Wheaton Online School policies and regulations.

12.4 They have obtained any necessary consents to be bound by this Agreement.

13 Pupil Identification

The Customer agrees to provide valid identification for the Pupil during the enrolment process or upon request by Wheaton Online School.

14 Force Majeure

14.1 If these uncontrollable circumstances persist for more than thirty (30) days, either party may terminate the Agreement by providing written notice.

14.2 Wheaton Online School shall not be liable for any delays or failure to fulfil its obligations under this Agreement due to circumstances beyond its reasonable control. Such circumstances include but are not limited to natural disasters, war, civil unrest, malicious acts, legal or regulatory compliance requirements, accidents, equipment breakdowns, fires, floods, storms, or third-party service failures.

15 Severability

If any clause within this Agreement is deemed unlawful, invalid, or unenforceable by a court or other competent authority in India, and the remaining provisions shall remain fully effective.

16 User Agreement and Website Access

By using the Wheaton Online School website, you agree to abide by these Terms and Conditions, the Privacy Policy, and the Cookie Policy. If you do not agree with any part of these terms, please refrain from using the website. Accessing the website does not establish a contractual or business relationship with Wheaton Online School.

17 Data Security and Protection

17.1 Users must ensure the accuracy of any personal data provided. All data processing will be carried out in line with the Privacy Policy and relevant legal regulations.

17.2 Wheaton Online School implements technical and organizational safeguards to protect personal data. However, due to the nature of the internet, absolute security cannot be guaranteed.

18 Intellectual Property Rights

Wheaton Online School retains ownership of all intellectual and industrial property rights associated with the website and its content. Users are not granted any rights to the content and may not alter, copy, or distribute it without explicit authorisation.

19 Third-Party Links

The Wheaton Online School website may include links to external third-party websites for informational purposes. Wheaton Online School does not assume responsibility for the accuracy or content of these external sites. Users should review the privacy policies of any linked websites they visit.

20 Cookies Usage

The website uses cookies to enhance the user experience and customise content. More details can be found in our Cookie Policy.

21 Liability Disclaimer

The website and its services are provided “as is” without any warranties. Wheaton Online School does not guarantee uninterrupted or error-free services and shall not be liable for any damages arising from the use or inability to use the website or services.

22. Data Collection and Usage

22.1 Wheaton Online School collects data from pupils and parents via the website, during enrolment, and throughout the educational process. Information may also be obtained from third parties, including prior educational institutions, social services, local authorities, and the Department for Education.

22.2 The collected data may include:

• Personal contact details (e.g., name, email, phone number, address)
• Date of birth
• Communication records between Wheaton Online School and students/parents
• Ethnic background and additional educational needs
• Details of any special educational support provided
• Identification proof
• Academic records (e.g., exam results, progress reports)
• Attendance and behavioural records
• Safeguarding and health-related information
• Financial details (e.g., bank information)
• References from previous or prospective education providers

22.3 This data is used to facilitate educational services, ensure student safety, manage financial matters, monitor academic progress, and for other related administrative purposes.

23 Contact Information

For any inquiries regarding these Terms and Conditions, please contact: Email: contact@wheaton.online

Postal Address: Wheaton Online School (Cadmusteq Pvt Ltd)

24 Amendments to Terms

Wheaton Online School reserves the right to modify these Terms at any time without prior notice. Users are encouraged to review the Terms periodically. The latest revision was made on 01.07.2024.

25 Acceptable Use and Restrictions

Users must not engage in any unlawful activities or misuse the website in a manner that could harm third-party rights or disrupt website functionality. Violations may result in legal consequences.

26 Account Registration and Security

26.1 Users are responsible for maintaining the confidentiality of their account credentials and bear liability for all activities conducted under their account.

26.2 Some services on the website may require users to create an account. Users must provide accurate and up-to-date information during registration.

27 Modifications to Services

27.1 Wheaton Online School has the sole discretion to reject any requests for service modifications.

27.2 The Customer must submit all service modification requests to Wheaton Online School in writing by email to the official email address of Wheaton Online School.

27.3 The Customer may request up to two service modifications per academic year at no additional cost. Any further modification requests will be subject to an administrative fee of Rs. 1000 per request.

27.4 Any additional courses or service changes that incur extra charges must be fully paid before the modifications take effect.

28 Notices

28.2 A three (3) month notice period is required for any withdrawal, as outlined in this Agreement.

28.1 All notices under this Agreement must be in English and delivered either via 1st class signed-for post or email to the designated addresses provided by Wheaton Online School or by the Customer.

29 Governing Law and Jurisdiction

This Agreement is governed by the laws of India, and any disputes arising from or related to it shall be subject to the exclusive jurisdiction of the courts of WB, India.

30 Revisions and Amendments

Wheaton Online School reserves the right to update these Terms without prior notice. Users are encouraged to review regularly.

Last Updated: 25.11.2025